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Verizon updating phone software

Maybe the fix would come with Denim, the feature upgrade now being pushed to Windows Phone?

Apparently not, at least according to user Larry HSmith today: Our family has 3x Lumia 1020 64GB editions running on O2 in the UK. My dad's 1020 has been rock solid even before the Denim update.

Microsoft’s Kevin Lee stated: I'm sorry we've been dark - I work closely with the Lumia engineering team that's working directly on this. Beginning in early September we started to receive an increased number of customer feedback regarding Microsoft Lumia 1020 and 925 device freezes.

During the last two months we have been reaching out for more and more data and devices to systematically reproduce and narrow down the root cause.

This is normally the precursor to the phone freezing fully...

As things stand, my mum's phone is basically a paperweight that requires hard resets (volume/power for 10 seconds) at least 3 times a day.

In addition to support for Gigabit Class LTE, the update brings the latest (November) security patch to the two smartphones.

A nice update, but not for a subset of customers who found that their previously reliable Lumia phones now suffered freezes at unpredictable intervals, ranging from every few days to several times a day.Verizon today confirmed software updates for several of its Android devices.The Samsung Galaxy Note 5, Galaxy S6, Galaxy S6 edge, and Galaxy S6 edge are all being updated with the December 1, 2017 Android security patches.This app lives to the left of your home screen and makes app, movie, music, and restaurant recommendations.It's also worth noting that Verizon has now confirmed the Moto Z2 Force's Oreo update.Perspective is also important; only a minority of Lumia devices are affected and the current models generally seem to be fine.Devices under warranty are replaced or a repair is attempted, though it seems that often a software reset is applied – which fails to fix the issue, to the frustration of customers.All four phones are now more than two years old, so it's great to see Verizon and Samsung continue to work to keep them secure.Meanwhile, the LG G5 is being updated with the November 6, 2017 Android security patches and the App Flash app.In fact, according to Droid-life, some Verizon Galaxy S8 owners have already received the update.Reportedly, the new software build that Verizon's Galaxy S8 is receiving is G950USQU2BQK5, while the new build number for the Galaxy S8 is G955USQU2BQK5 - as the screenshot on the left is showing.

532 comments

  1. What number do I call to update my phone every. Are you talking about an actual new phone, or updating the phone. Verizon Wireless Community Software.

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